Privacy policy

Last updated: September 6, 2026

This Privacy Policy describes how HIGH LEVEL CPA LLC (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from HighLevelCPA.Shop (the "Site") or otherwise communicate with us.

1. Personal Information We Collect

When you visit or make a purchase on the Site, we collect certain personal information depending on how you interact with us:

Contact & Account Information: Including your name, billing address, shipping address, email address, and phone number.
Payment Information: Payment card details, payment processor transaction IDs, and billing details required to process your payments securely.
Order Details: Information regarding items purchased, returned, or canceled, as well as customer support communications.
Device & Usage Data: Automatically collected information including IP address, web browser type, time zone, cookies, and search/browsing activity on our Site.

2. How We Use Your Personal Information

We use your personal information to provide and optimize our services, including:

Processing and fulfilling orders, shipping packages, and sending order confirmations or tracking details.
Managing customer service requests, returns, and refunds according to our store policies.
Screening orders for potential fraud or security risks.
Providing relevant store updates, promotions, and marketing communications (where permitted by law or consented to).

3. Sharing Personal Information

We share your personal information with third-party service providers to help us operate our store and deliver services to you:

Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
Fulfillment & Logistics: To process and dispatch orders directly from our primary fulfillment facility.
Legal Obligations: We may disclose information to comply with applicable laws, respond to subpoenas, court orders, or lawful requests from public authorities.

4. Cookies & Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to maintain site functionality, recall shopping cart contents, measure site performance, and improve user experience. You can adjust your browser settings to decline or remove cookies, though doing so may impact certain features of the Site.

5. Your Rights & Data Retention

Depending on your jurisdiction (such as California, the EU/EEA, or the UK), you may have specific rights regarding your personal information, including the right to access, correct, port, or request deletion of your personal data. When you place an order, we retain your order records for accounting and operational purposes unless you request deletion.

6. Security

We implement reasonable administrative and technical safeguards designed to protect your personal information against loss, theft, or unauthorized access. However, no internet transmission or electronic storage method can be guaranteed 100% secure.